Terms & Conditions

1. Introduction

These Terms & Conditions govern all graphic design services provided by Sunny Sunny (“we”, “us”, “our”). By engaging our services, you (“the client”) agree to these terms in full.

 

2. Scope of Work

  • All projects begin with a written brief agreed upon by both parties.

  • Any work outside the agreed scope (e.g., additional concepts, extra revisions, new deliverables) will be quoted separately.

  • Timeframes provided are estimates and may shift depending on client responsiveness, project complexity, or unforeseen changes.

 

3. Pricing & Payment

  • Quotes are valid for 30 days unless otherwise stated.

  • A 50% deposit is required to commence work, with the remaining balance due upon final approval and before release of final files.

  • Payments are non‑refundable once work has commenced.

  • Late payments may incur fees or delays in project delivery.

 

4. Revisions

  • Each project includes a set number of revisions as outlined in the quote or proposal.

  • Additional revisions beyond this allocation will be billed at our standard hourly rate.

  • Revisions must be requested within the project timeline; delayed feedback may extend delivery dates.

 

5. Client Responsibilities

  • The client must provide accurate, complete information, including brand assets, copy, imagery, and any required materials.

  • The client is responsible for ensuring all content supplied (text, images, logos, etc.) is owned by them or properly licensed.

  • We are not liable for copyright infringement arising from client‑provided materials.

 

6. Intellectual Property & Ownership

  • All design concepts remain our intellectual property until full payment is received.

  • Upon final payment, ownership of the final approved design is transferred to the client.

  • Unused concepts, drafts, and working files remain our property and are not included in deliverables unless agreed in writing.

  • We retain the right to showcase completed work in our portfolio, website, and marketing materials unless otherwise agreed.

 

7. File Delivery

  • Final files will be supplied in the formats agreed upon (e.g., PDF, PNG, JPG, EPS, SVG).

  • Editable source files (e.g., InDesign, Illustrator, Photoshop) are not included unless specified in the quote and may incur additional fees.

 

8. Cancellation Policy

  • If the client cancels the project after work has commenced, all completed work to date will be invoiced.

  • Deposits are non‑refundable.

  • We may cancel a project at any time due to non‑payment, lack of communication, or breach of these terms.

 

9. Deadlines & Delays

  • We will make all reasonable efforts to meet agreed deadlines.

  • Delays caused by the client (e.g., late feedback, missing assets, change of scope) may result in revised timelines or additional fees.

 

10. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our designs.

  • The client is responsible for final proofreading and approval of all artwork before production or publication.

  • Once approved, any errors are the client’s responsibility.

 

11. Third‑Party Services

  • If third‑party services are required (e.g., printing, photography, web hosting), the client is responsible for all associated costs.

  • We are not liable for delays, errors, or issues caused by third‑party providers.

 

12. Confidentiality

  • All client information and project details will be kept confidential unless permission is granted for promotional use.

 

13. Amendments

We may update these Terms & Conditions from time to time. The version published on our website at the time of engagement applies.